Last updated: June 2025

Introduction

Oakwoods Gutter Cleaning Services ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or contact us for our services.

Data We Collect

When you contact us through our website's contact form, by email, or by phone, we may collect the following personal information:

Your name
Your email address
Your phone number
Details about the service you are enquiring about

How We Use Your Data

We use the personal data we collect to:

Respond to your enquiries and provide quotes
Arrange and deliver our services
Communicate with you about your booking

Legal Basis

We process your personal data under the legal basis of legitimate interest to respond to your enquiries and provide our services. Where you have given explicit consent for us to contact you, we process your data on that basis.

Cookies

Our website uses only essential cookies necessary for the site to function properly. We do not use tracking cookies, analytics cookies, or advertising cookies.

Third-Party Services

We use hCaptcha on our contact form to prevent spam. hCaptcha may collect limited technical data to verify that you are a human user. For more information, see the hCaptcha privacy policy.

We do not sell, share, or distribute your personal data to any other third parties.

Data Retention

We retain your personal data for a period of 12 months from the date of your last enquiry or completed service. After this period, your data will be securely deleted.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right of access — You can request a copy of the personal data we hold about you.
Right to rectification — You can ask us to correct any inaccurate or incomplete personal data.
Right to erasure — You can ask us to delete your personal data.

To exercise any of these rights, please contact us using the details below.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: [email protected]

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Privacy Policy